Transactional SMS
Transactional SMS (DND Open Route)
Transactional SMS messages are normally used by Institutions like Banks, Educational Institutions, Share Market Brokers/Advisors etc. Typically Transactional Messages are sent to only Registered customers/clients/members who have opted to receive messages. You cannot send promotional messages on Transactional routes.
- You can send messages to only those numbers for which the customers have opted to receive messages
- You cannot send Advertisements and Promotional Information on Transactional Routes
- Six Character Sender ID will be provided (ONLY Alphabets).
- Service Timing – 24 x 7 x 365 Days.
- Delivery Time & Report – Instant
- Messages get delivered to DND Numbers also.
- Works on template basis, you can send messages only for approved templates.
Who Can Use Transactional SMS
Transactional message are usually not meant for personal use. Typically Organizations use SMS to communicate with their Customers and Stake holders etc. The following are examples of Organizations and Applications that can use Transactional SMS
- Banks to communicate with customers about transactions on ATM withdrawals etc…
- Schools & Colleges to send Messages to Students related to Events, Examination Notifications etc…
- Hospitals to send Messages related to Admitted patients to Attending Doctors etc…
- Share Market Notifications to Customers related to Share Prices and Buy & Sell Calls etc…
- Businesses for sending payment related Messages (payment dues etc) to customers …
You Cannot Send Promotional Messages on Transactional Routes